Rich retired from Verizon Communications in 2007. As an active NMB Aquatic and Fitness Center member, he “rescued” Lin when she accidentally dunked herself in the pool. On their first date, Lin asked him what his thoughts were when the transport plane touched down in the darkness of a war zone. He said no one had ever asked him that question before, and a relationship was born. After Hurricane Florence, he proposed, and she told him the timing wasn’t right, so he stuck by her side till she finished her education. They married in 2022 and are members of the Our Lady Star of the Sea Catholic Church in North Myrtle Beach.

When Rich mentioned the need for a less aggressive and less argumentative way to resolve disputes, they decided to team up and help tackle some of life’s most stressful and time-consuming personal issues. With the number of returning and retired veterans plus the rapid growth of retirees and young families along the Grand Strand, problem-solving options outside the judicial system are needed in a safe, non-judgmental, unbiased, neutral, and confidential setting that’s timely and cost-effective. Rich is responsible for the daily operations and networking. As a veteran, Rich understands the military community’s and family members’ needs, so he works closely with veteran associations along the coastal regions. And Lin’s expertise focuses on the human toll of unresolved conflict.